Willkommen bei bachmaier - dem Partner für Hörakustiker

shipping and payment terms


  • In-stock products will be shipped at the same day if the order reaches u still 2 p.m.
  • Out-stock products will have a delivery time of approximately 1-2 weeks.
  • Are your products already on their way to you, you can track the shipment anytime online to check the status of the delivery. You will receive a link for the tracking after your parcel is picked up by UPS.
  • The delivery time to european countries will last around 1-2 working days.
  • The delivery is carried out Monday to Friday with UPS.
  • Products, which are declared as dangerous, within the meaning of the Transportation of Dangerous Goods Act, will be treated specially. Additional shipping charges may apply.

Payment terms:

  • If you own a customer account at bachmaier®, you will receive an invoice once a month for all ordered products within a period of 4 weeks before each invoice date.
  • If you don´t own a customer account at bachmaier®:
    • As a new customer you can create an new account in the online-shop and pay your first order through Paypal or bank transfer in advance.
    • If you had already ordered at bachmaier® before, please contact us - we will send you your account details.
  • Orders with an amount up to 500 Euro can be paid by a monthly invoice, if you are based in Austria, Switzerland or Germany.
  • If you are based outside of Austria, Switzerland or Germany you are need to pay your first order through Paypal or bank transfer in advance.
  • After your first order at bachmaier® you will get a customer account and you can pay your future orders by an monthly invoice.


Shipping costs:

  • From a total amount of 250,00 € (CH = 250,00 CHF) there will be no shipping costs for your order if you are based in the EU or Norway/Switzerland.
  • For orders with a lower value of goods than 250.00 € / 250.00 CHF there will be 6.95 € (Germany), 7.95 € (EU-countries) or 15.50 CHF (Switzerland) calculated on your shipping.
  • If you are based in a other country shipping costs will be calculated afterwards.

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